Refund and Returns Policy
Return & Refund Policy.
Our website address is: https://palestinehabibi.com/
At Palestine Habibi, we are committed to providing a delightful shopping experience. If, for any reason, you are not entirely satisfied with your purchase, we've got you covered with our Return and refund Policy.
Return & Refund Policy - Hassle-Free Shopping, Satisfaction Guaranteed!
1. Return Policy:
- You have 30 days from the date of purchase to initiate a return.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
- Please get in touch with our customer support team or visit our "Returns & Exchanges" page for detailed instructions on initiating a return.
- Once your return is received and inspected, we will send you an email notification confirming the approval or rejection of your refund.
2. Refund Process:
If your return is approved, your refund will be processed, and a credit will be automatically applied to your original payment method. Please allow sufficient time for the refund to reflect in your account.
3. Non-Returnable Items:
Some items are non-returnable.
4. Exchanges:
We do not offer direct exchanges. If you wish to exchange an item, please initiate a return and place a new order for the desired item.
5. Damaged or Defective Items:
If you receive a damaged or defective item, please get in touch with our customer support team immediately. We will guide you through returning the item and receiving a replacement or refund.
6. Return Shipping:
The cost of return shipping is the customer's responsibility unless the return is due to a mistake on our part.
7. International Returns:
Additional shipping fees may apply for international returns, and customers are responsible for customs or import duties.
7. Cancellations:
If you need to cancel an order, please get in touch with us as soon as possible. Once an order is shipped, it cannot be revoked.
7. Contact Us:
If you have any questions or concerns regarding our return and refund policy, please get in touch with our customer support team at info@palestinehabibi.com.